nationaldarts.com is awful

One of the things that drew me to having a blog is that when I was displeased with something I could make the information available for anyone interested, and a few people that might not be interested. I am currently still having such an experience with nationaldarts.com, formerly khgear.com. I ordered several items from the site a little over a month and a half ago now. After 3 weeks I did finally receive a package that contained about half of my order, along with a packing slip that had stamps next to some of the items in my order saying they would ship later, as well as check marks by things that were packed with this shipment. I noticed that an order of 100 tips was not in current shipment, and had no markings near it. I tried to contact them to make sure this was included in the next shipment. Over the next two weeks I left 2 phone messages on their machine that reported that they were having technical difficulties with the phones, at minimum 4 emails, some to each of the addresses I found as the contact, and tried to contact them with the "contact us" form on the website. I finally heard back with a "We shipped it all to you, but some of it came back, we will resend it, we are working on our customer service issues" message. A few days later I get a small package with a couple of the items missing from the original order, (still not the entire order) and a 94 cent set of shafts for my inconvenience. Now, in all of those e-mails and phone messages I specifically asked about that order of tips, I still have heard nothing about them, and still have not seen them. I have tried twice since receiving that package to get in contact with someone there to get this figured out, but they are once again ignoring my messages. I wanted to make a post, just in case anyone is thinking of ordering from them and happen to see this first, I would highly recommend going to another site for your needs.

horrible customer service, nationaldarts.com, khgear.com